This Privacy Policy describes how Splash Bit collects and processes your personal information through the Splash Bit website that reference this Privacy Policy. Use of the words “Splash Bit”, “Company”, “Website” “we”, “us” or “our” refer to any or all Splash Bit entities and their affiliates. This Privacy Policy explains what Personal Information (as defined below) we collect, why we collect it, how we use and disclose it.
Your privacy matters to us so whether you are new to Splash Bit or a long-time customer, please do take the time to get to know and familiarize yourself with our policies and practices. Feel free to print and keep a copy of this Privacy Policy, but please understand that we reserve the right to change any of our policies and practices at any time. However, do not worry, you can always find the latest version of this Privacy Policy here on this page.
Information We May Collect About You
In order to open an account with us, you must first complete and submit a “create account” form to us by completing the required information. By completing this form, you are requested to disclose personal information in order to enable the Company to assess your account and comply with the relevant laws (including their regulations).
The information that we collect from you is as follows:
- Full name, residential address and contact details (e.g. email address, telephone number, fax etc.);
- Date of birth, place of birth, gender, citizenship;
- Bank account information, credit card details, including details about your source of funds;
- Trading account balances, trading activity, your inquiries and our responses;
- Information on whether you hold a prominent public function (PEP);
- Verification information, which includes information necessary to verify your identity such as a passport, driver’s license or Government-issued identity card).
Information we collect about you automatically:
- Location Information – Information that is automatically collected via analytics systems providers to determine your location, including your IP address and/or domain name and any external page that referred you to us, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
- Log Information – Information that is generated by your use that is automatically collected and stored in our server logs. This may include, but is not limited to, device-specific information, location information, system activity and any internal and external information related to pages that you visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website (including date and time; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
How We Use Your Personal Information
We collect and use your information for a variety of reasons. We need some information to enter into and perform our contract – for example, your contact and payment details. Some information processing is required by law due to our anti-money laundering and anti-fraud screening obligations. Where we process special categories of personal data (for example, your biometric data during the verification process), we may ask for your consent, but may also, as permitted by law, rely on substantial public interest (regulatory requirements, preventing fraud, terrorist financing and/or money laundering) or our right to establish, exercise or defend legal claims.
Some information is processed because you have given your consent, which can be withdrawn. Other information we collect and use because we have legitimate business interests to do so, having taken into account your rights, interests and freedoms.
We may use your Personal Information to:
- create and administer your Splash Bit Account and generally for accounting, billing, maintenance of legal documentation and claim and dispute management. Related processing operations are necessary for the performance of a contract with you (or to take steps at your request prior to entering into a contract) and for compliance with legal obligations to which we are subject;
- process your Splash Bit transactions. Related processing operations are necessary for the performance of a contract with you and for compliance with legal obligations to which we are subject;
- verify your identity in accordance with applicable know-your-customer, money laundering and other financial sector legislation or regulations, including those required for compliance with the Splash Bit Anti-Money Laundering Policy, as well as address other law enforcement needs as described in our Terms of Use, and generally as required for compliance with legislation and regulations applicable to Bitstamp.
- prevent fraud and other financial crimes. Related processing operations are necessary for compliance with legal obligations to which we are subject and for purposes of our legitimate interests (that is, developing and improving our anti-fraud system and meeting our legal responsibilities);
- personalize your Splash Bit Services experience. Related processing operations are necessary for purposes of our legitimate interests (that is, improving our Services);
- analyze Splash Bit website usage and improve our website and website offerings. Related processing operations are necessary for purposes of our legitimate interests (that is, improving and promoting our Services);
- help us respond to your customer Service requests and support needs. Related processing operations are necessary for the performance of a contract with you and for purposes of our legitimate interests (that is, improving our Services and offering you the best experience);
- contact you about Splash Bit Services. The email address you provide may be used to communicate information and updates related to your use of Splash Bit Services.
Transfer of Information to Third Parties
We may share personal information outlined in this policy, with others, in any of the following instances:
- With our service providers in order to operate, maintain and enhance the Website and facilitate our email communications with you;
- If you abused your rights to use the Website, or violated any applicable law, your information may be shared with authorities or other third parties, if we believe it is necessary or justified;
- With attorneys, courts and relevant third parties, in any case of dispute, or legal proceeding of any kind involving you with respect to the Website;
- If the operation of the Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), provided that those entities agree to be bound by the provisions of this policy, with reasonably necessary changes taken into consideration;
- We may share personal information with our corporate group entities (companies that we control, control us, or are under common control with us, whether directly or indirectly), but their use of such information must comply with the policy.
- In any case other than above, your personal information will be shared with others only if you provide your explicit prior consent.
Changes to This Policy
From time to time, the Company may change the terms of this policy. You agree to be bound by all changes made in the terms of this policy.
Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Website.
Contact us
If you have questions or concerns regarding this Privacy Policy, do not hesitate to contact us at info@splash-bit.com